Record of Participation

Reanimate the Corpse - Breathe New Life Into Your Culture

Dave Nicol

Collaborating to Innovate: Working with Veterinary Teams to Develop AI Tools

Jason Johnson, Philippe Boutet

Laughter Is the Best Medicine in the Veterinary Profession!

Adam Christman

Professional Development That Is Affordable and Meaningful to Your Career

Stacy Pritt

How Timing Influence Work Flow

Nan Boss

Harnessing the Power of Performance Reviews for Retention

Dave Nicol, Kemba Marshall

The Potent Force of Time: Master Your Moments

Adam Christman

In the Same Boat but Rowing in Different Directions: Managing Conflict

Christopher Lewis

Top 10 Ways To Improve Client Communication

Nan Boss

What Veterinary Professionals Need To Know About AI in 2025: Insights From Radiology and Scribing Software

Ryan Appleby, Gary Peters

Strategies for Client Retention in a Competitive Market

Kemba Marshall, Eric Garcia

Ethical Issues Associated With Ventilation Shutdown

James Reynolds

Persuasion in Practice (NOT a Dirty Word, It’s a SKILL!)

Stephanie Goss, Andrew Roark

Top 10 Hacks for Exceptional Client Service in 2025

Adam Christman

Hot Topics in Veterinary Innovation: DEIB, Workplace Culture, and Access to Care

Niccole Bruno, Christina Tran, Emmitt Nantz, Ashby Green, James Lloyd, Douglas Aspros, Samuel Schopler, Valerie Marcano

Wellness Education Requires the Entire Team

Nan Boss

Leveraging AI for Enhanced Efficiency in Veterinary Practices

Eric Garcia

Networking: More Than Meet, Greet, Eat and Not Cruise, Schmooze, Booze

Debra Nickelson

Overcoming the Objections and Myths of Practice Ownership (Bank of America Practice Solutions) - Evening Session

Nate Huwar, Carlos Nieto

The Ins and Outs of Canine Parasites (Boehringer Ingelheim) - Nurse/Technician Breakfast Session

Holly Cummings

The Whole Hospital Approach to Obesity Prevention

Ashley Self, Beckie Mossor

Team Building Activities for Busy Managers

Stephanie Goss, Andrew Roark

Performance Done Right: Empowering Your People

Dave Nicol

The Social Studio: Understanding, Creating, and Connecting on Social Media

Tannetje Crocker

What We Can Learn From Willy Wonka’s Recruitment System

Dave Nicol

Building a Conflict Resilient Team

Stephanie Goss, Andrew Roark

Happy Practice Series: How To Create Elevated Experiences That Drive Loyalty (Weave)

Zonram Liao

Accountability Is NOT a 4 Letter Word

Stephanie Goss, Andrew Roark

Practical Financial Literacy for the Working Veterinary Professional

Bridgette Bain

P.E.T.S: Paws To Engage Together for Success

Rosemary Klass

Why Change?: The Importance of Continuous Improvement.

Donna Jarrell

Client Retention Post Euthanasia

Eric Garcia, Mary Gardner

C.A.T.S: Creating a Team Strategy

Rosemary Klass

Engaging After the Exam Room: The Artery and Vein of Social Media

Adam Christman

Putting the I in IDPs

Kim Johnson

Panel Discussion, Note to Self: How I Navigate..

Kemba Marshall, Lauren Walker, Pallavi Oruganti, Bridgette Bain, Donna Jarrell, Kim Johnson

Pump-Up the Client Experience: The 10-Secret Hacks

Adam Christman

OMG! (On My Game!)

Rosemary Klass

Coping Is Not a Long-Term Strategy: Beyond Self-Care (IndeVets)

Dave Shuey, Marisa Brunetti

Go From “NO” to “YES” and Turn That Frown Upside Down (Part 1)

Heather Berst, Shannon Sura

Go From “NO” to “YES” and Turn That Frown Upside Down (Part 2)

Heather Berst, Shannon Sura

Refresh Your Hospital Facility Without Spending Millions

Vicki Pollard

Leaders and Managers: Here Is What You Need To Know!

Beth Ann Harvey, Trisha Jones, LOUISE DUNN

Unveiling the Business of Care: How Veterinary Practices Make Money

Bridgette Bain

Create the Best Space for Your Practice - Floor Planning 101

Vicki Pollard

Stepping up From Manager to Leader

Peter Weinstein

Charting Your Own Corporate Career Path

Kim Johnson

Happy Practice Series: The Blueprint for Unstoppable Practice Growth in 2025 (Weave)

Adam Christman, Debra Engelhardt-Nash

Is Your Practice Financially Healthy? Diagnose and Heal Thyself

David McCormick

Why You MUST Have an Exam Room Advocate

Peter Weinstein

Wellness in Practice: Staffing Your Hospital Starts With Caring for Your People

Jeff Sanford, John Younker

Building Consistent Protocols To Increase Efficiency

Beth Ann Harvey, Trisha Jones, LOUISE DUNN

How To... Can We... Let’s... “Retrain Our Brain!”

Rosemary Klass

5 Pet Insurance Facts Every Veterinary Team Needs To Know in 2025

Adam Christman

Veterinary Marketing: How To Attract New Clients Using the Latest Solutions (LifeLearn Animal Health)

Shannon Perry

Building Your Team Training Program

Beth Ann Harvey, Trisha Jones, LOUISE DUNN

OSHA Compliance - Yes, You Need It!

Philip Seibert

The Empowerment Dynamic (TED) (Ethos)

Turpin Mott

Professional Growth Strategies From Lean 6 Sigma

Donna Jarrell

OSHA - Team Training Requirements

Philip Seibert

Management: What to Track and Measure for a Healthy Practice

Beth Ann Harvey, Trisha Jones, LOUISE DUNN

Recruitment and Retention Strategies for Clinical Staff (Supreme Search Specialists) - Evening Session

Bill Butler, SONJA OLSON, John Read, Scott Beazley

The Animal AI Revolution: How Technology Is Transforming Veterinary Care (Covetrus) - Evening Session

Link Welborn, Scot Gillespie

AI and Medicine: Where Are We Now? Where Are We Heading? Should We Embrace or Be Afraid? (IDEXX) - Breakfast Session

Adam Little, Eric Garcia, Candice Chu, Helen Michael

DEA - What You NEED To Know

Philip Seibert

‘You’re Only in It for the Money’: Communication To Improve Exam Room Outcomes

Dave Nicol

A Manager’s Guide to the Marketing Galaxy

Caitlin DeWilde

Summoning Your Vet Med Superpowers to Reduce Emotional Reactivity

Marci Kirk

Tools To Streamline Client Communication

Eric Garcia

Love ‘Em or Lose ‘Em: The Power of Stay Interviews

Latonia Craig

Business Planning: Empowering Your Team to Drive Success

Bridgette Bain

Money Talks: How To Have Better Cost Conversations and Improve Access to Care (Nationwide Pet Insurance)

Emily Tincher

Purpose Driven Teams

Kim Johnson

Oscar Isn’t the Only Grouch: Recognizing and Addressing Toxicity

Theresa Cosper-Roberts

What Managers Need To Know About THE LAW

Betsy Choder

Staying and Slaying: A Guide To Outsmarting the Big Guys

Caitlin DeWilde

Happy Practice Series: 5 Practical Solutions to the Veterinary Staffing Shortage (Weave)

STEVEN Dale

There Are No Stupid Questions: Increasing Psychological Safety

Theresa Cosper-Roberts

Employment Contracts - 5 Pitfalls To AVOID

Betsy Choder

Holding the Team Together When Everything Else Is Falling Apart

Lauren Walker

Team Training: Building Your SOPs and Training Track

Caitlin DeWilde

The Edge of Kindness: Maximizing Employee Performance (NVA)

Ken Flamer

Online Reputation Management

Bill Schroeder

Breakdown the Day To Build up the Team

Kemba Marshall

Decision Fatigue: It’s a Thing and It’s Likely Affecting You

Beckie Mossor

Employee Handbooks - Do You Have What You Must Have?

Betsy Choder

Safeguarding Your Practice: The Importance of Equipment Maintenance

HEATHER PRENDERGAST

Stay Strategically Booked: Strategies for Seamless Care Coordination Through Optimized Patient Scheduling (MWI Animal Health)

Courtney Carter, Zach Melton

Legal Liability - Employment Law Changes You Need to Know

Betsy Choder

Finding the Clinic Culture That Supports You!

Beckie Mossor

AI - What’s Changed and How To Use It in Your Practice

Bill Schroeder

What Today’s Trends Tell Us About Tomorrow’s Economy (Covetrus)- Evening Session

Matthew Salois

Innovate to Elevate: Technology Your Practice Is Missing (Zoetis) - Breakfast Session

Ryan Leech, Audrey Wystrach

Rewards for All: Creating Meaningful Team Rewards

Jenni George